The information in this section highlights programs and policies available at Columbia that may assist caregivers, as well as links to many local, state, and federal organizations with helpful resources and information.
Employee Assistance Program (EAP)
Adult and Elder Care Services, provided through the EAP, offer a network of specialized services including customized research and referrals for elder care resources available in the community where an aging relative or dependent lives.
Eligibility and Access
Humana's counselors are available 24 hours a day, 7 days a week at 888-673-1153. For more information and to access online resources, click the blue button below to visit the Humana website. Use the username: columbia and password: eap
Back-Up Care Program
This program is for the care of adults/elders, children, or yourself for those situations when normal care arrangements are interrupted or when short-term care is required but you still need to perform your work responsibilities. Coverage is available 24/7, nationwide and in some international locations
Related Columbia Benefits and Policies
Under this policy all eligible University faculty and staff who work in New York City may accrue up to a maximum of 40 hours of paid sick time per fiscal year, which can be used for illness or preventive care of one's self or one's family members. For questions, contact the Office of Leave Management.
An FWA is any variation in the scheduling of work hours and/or location from the traditional on-campus daily pattern. Columbia University recognizes the important role that workplace flexibility can play in an employee’s ability to manage both professional and personal responsibilities.
Can help eligible employees pay some of the costs associated with long-term nursing home or home health care services that are not covered by traditional medical insurance or Medicare.
Free 24/7 health advocacy services can help you and your spouse, dependent children, parents and parents-in-law with a variety of healthcare related questions—and provide support, advice and coordination.
Cigna’s Will Center is secure, easy to use, and available to you and your covered spouse or same-sex domestic partner seven days a week, 365 days a year.
Visit this page for more information on campus accessibility, including locations of wheelchair lifts, elevators, accessible venue entrances, shuttle bus services, and more.
The following is a list of local and government websites containing helpful information about adult and elder care. Columbia University has no affiliation with these organizations; the links below are for information purposes only.
CaringKind NYC is a resource for Alzheimer’s and dementia caregiving. This organization offers a 24-hr Helpline (646) 744-2900 run by professional staff; individual and family counseling sessions with licensed social workers; a vast network of support groups; education seminars and training programs; early stage services and a wanderer’s safety program.
Morningside Retirement and Health Services, Inc. (MRHS) provides social, health, educational, and recreational programming to the residents of Morningside Gardens located in Morningside Heights on Manhattan’s Upper West Side.
New York State Office of the Aging provides rich information about aging services and supports available in New York for the elderly and caregiver alike including housing options, driver safety information, adult day services, and more. Offices of the Aging are found in all states across the country..
SPOP is a Manhattan-based non-profit mental health center that works to foster independent living and enhance the quality of life for older adults by providing comprehensive mental health services, advocacy, and education, including: free bereavement support services for adults who have lost a spouse or partner.