Adult and Elder Care

The information in this section highlights programs and policies available at Columbia that may assist caregivers, as well as links to many local, state, and federal organizations with helpful resources and information.

Employee Assistance Program (EAP)

Adult and Elder Care Services, provided through the EAP, offer a network of specialized services including customized research and referrals for elder care resources available in the community where an aging relative or dependent lives.

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The EAP can provide information research, referrals, and short-term counseling to help you and your household members with a variety of issues including, but not limited to adult/elder care management, stress, relationships, and depression.

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To explore care options for adults/elders in your life, call the EAP and discuss your needs and concerns with a specialist. That person will then conduct research and get back to you with information and referrals within three business days.

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The EAP is a free, confidential service, available to faculty, researchers, administrators, and staff who are eligible to receive medical benefits from Columbia. 


Eligibility and Access

Humana's counselors are available 24 hours a day, 7 days a week at 888-673-1153.  For more information and to access online resources, click the blue button below to visit the Humana website. Use the username: columbia and password: eap

Resources Provided by Bright Horizons

Columbia University has contracted with Bright Horizons to provide support for care of adults and elders.  

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Back-Up Care

This program is for the care of adults/elders, children, or yourself for those situations when normal care arrangements are interrupted or when short-term care is required but you still need to perform your work responsibilities. Coverage is available 24/7, nationwide and in some international locations.

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Years Ahead

This program provides resources for ongoing elder care needs including certified advisors, a needs assessment, guidance on specialized facilities for memory/hospice care and independent/assisted-living communities, home healthcare and dependent care, occasional in-home care, and more. 

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Use this resource to help you find regular or occasional companion care or care for individuals with special needs.

Related Columbia Benefits and Policies

NY State Paid Family Leave

Eligible employees make take up to eight weeks of partially paid family leave to care for a family member with a serious health condition. Consult this page for full details or contact the Office of Leave Management.

New York City Earned Sick Time Act

Under this policy all eligible University faculty and staff who work in New York City may accrue up to a maximum of 40 hours of paid sick time per fiscal year, which can be used for illness or preventive care of one's self or one's family members. For questions, contact the Office of Leave Management.

Family Medical Leave Act (FMLA)

Under FMLA, eligible employees are granted up to twelve weeks of unpaid leave during any twelve-month period to care for his/herself, a parent, a spouse/partner, or a child with a serious health condition. For questions, contact the Office of Leave Management.


Personal Leave of Absence

Eligible employees may be able to take up to six months unpaid leave for compelling personal reasons. Review the Human Resources webpage or the Faculty Handbook for more information. For questions, contact the Office of Leave Management.

Flexible Work Arrangements (FWA)

An FWA is any variation in the scheduling of work hours and/or location from the traditional on-campus daily pattern. Columbia University recognizes the important role that workplace flexibility can play in an employee’s ability to manage both professional and personal responsibilities.  

Long-Term Care Insurance

Can help eligible employees pay some of the costs associated with long-term nursing home or home health care services that are not covered by traditional medical insurance or Medicare.  

Health Advocate

Free 24/7 health advocacy services can help you and your spouse, dependent children, parents and parents-in-law with a variety of healthcare related questions—and provide support, advice and coordination.

Will Preparation

Cigna’s Will Center is secure, easy to use, and available to you and your covered spouse or same-sex domestic partner seven days a week, 365 days a year. 

Columbia Accessibility Map

Visit this page for more information on campus accessibility, including locations of wheelchair lifts, elevators, accessible venue entrances, shuttle bus services, and more.

Additional Resources

The following is a list of local and government websites containing helpful information about adult and elder care.  Columbia University has no affiliation with these organizations; the links below are for information purposes only. is a division of Health and Human Services and has information about programs and services, legal regulations, health issues, and retirement planning.

Benefits Check-up

Benefits Check-up is a service of the National Council on the Aging and provides an easy online assessment of eligibility and access to the full range of benefit programs. New York City residents may prefer to check the NYC Department on Aging's web page.


CaringKind NYC is a resource for Alzheimer’s and dementia caregiving. This organization offers a 24-hr Helpline (646) 744-2900 run by professional staff; individual and family counseling sessions with licensed social workers; a vast network of support groups; education seminars and training programs; early stage services and a wanderer’s safety program. is the official government website for the Medicaid program, including information about how to apply and other coverage plans such as CHIP and the Affordable Care Act. is the official government website for everything to do with Medicare, including explanations of what is covered, how to apply, and more.

Morningside Retirement and Health Services, Inc. (MRHS)

Morningside Retirement and Health Services, Inc. (MRHS) provides social, health, educational, and recreational programming to the residents of Morningside Gardens located in Morningside Heights on Manhattan’s Upper West Side. 

New York City Advanced Directives

New York City Advanced Directives offers information about living wills, health care proxies, and more.

New York State Office of the Aging

New York State Office of the Aging provides rich information about aging services and supports available in New York for the elderly and caregiver alike including housing options, driver safety information, adult day services, and more. Offices of the Aging are found in all states across the country..

Service Program for Older People (SPOP)

SPOP is a Manhattan-based non-profit mental health center that works to foster independent living and enhance the quality of life for older adults by providing comprehensive mental health services, advocacy, and education, including: free bereavement support services for adults who have lost a spouse or partner.