Emotional intelligence (EI) is the ability to effectively manage emotions in ourselves and in our relationships. Having a high emotional quotient (EQ) can help you be more effective, better handle difficult situations, and have even more satisfying and fulfilling relationships in your personal and professional lives.
Following this seminar, participants will be better able to:
· Identify their EI strengths and weaknesses
· Increase their EI by improving self-awareness, self-discipline, persistence, and empathy
· Acquire tools for dealing with difficult situations
Presenter: Facilitator from Humana/HRI (Columbia University’s Employee Assistance Program)